Important Information
Policies
To help make your stay at Holiday Inn Chicago North - Gurnee in Gurnee as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Clear policies help create a smooth experience from arrival through departure.
Holiday Inn Chicago North - Gurnee maintains practical policies alongside comfortable rooms and modern amenities to ensure a convenient stay for every guest. Straightforward guidelines regarding check-in, reservations, accessibility, and hotel services help make travel planning easier.
- Check-In and Check-Out
Check-in begins in the afternoon, while check-out is scheduled for the morning. Early check-in and late check-out requests may be available depending on occupancy.
- Payment Information
A valid government-issued photo ID and an accepted payment method are required during check-in. Deposit requirements may vary by reservation type.
- Cancellation Policy
Cancellation policies depend on the selected room rate. Guests should review their reservation confirmation for the applicable cancellation deadline and refund conditions.
- Children
Children of all ages are welcome. Room occupancy limits vary depending on the selected accommodation.
- Parking
Complimentary on-site parking is available for registered guests throughout their stay.
- Internet Access
Free WiFi is available in guest rooms and public areas and is included with every reservation.
- Smoking Policy
Smoking is not permitted in guest rooms or indoor public areas.
- Pet Policy
Pets are not permitted, except for registered service animals in accordance with applicable regulations.
- Accessibility
Accessible guest rooms and public facilities are available. Guests needing specific accessibility features are encouraged to request them when making their reservation.