Gurnee Hotel

Clear policies help create a smooth experience from arrival through departure.

Holiday Inn Chicago North - Gurnee maintains practical policies alongside comfortable rooms and modern amenities to ensure a convenient stay for every guest. Straightforward guidelines regarding check-in, reservations, accessibility, and hotel services help make travel planning easier.

• Check-In and Check-Out

Check-in begins in the afternoon, while check-out is scheduled for the morning. Early check-in and late check-out requests may be available depending on occupancy.

• Payment Information

A valid government-issued photo ID and an accepted payment method are required during check-in. Deposit requirements may vary by reservation type.

• Cancellation Policy

Cancellation policies depend on the selected room rate. Guests should review their reservation confirmation for the applicable cancellation deadline and refund conditions.

• Children

Children of all ages are welcome. Room occupancy limits vary depending on the selected accommodation.

• Parking

Complimentary on-site parking is available for registered guests throughout their stay.

• Internet Access

Free WiFi is available in guest rooms and public areas and is included with every reservation.

• Smoking Policy

Smoking is not permitted in guest rooms or indoor public areas.

• Pet Policy

Pets are not permitted, except for registered service animals in accordance with applicable regulations.

• Accessibility

Accessible guest rooms and public facilities are available. Guests needing specific accessibility features are encouraged to request them when making their reservation.